Quotes, Pricing & Payments:
Can I really get a quote in 15 minutes?
Yes. Text or WhatsApp photos of what’s moving plus from → to ZIPs/addresses. A manager reviews access and items, then sends a firm, no-hidden-fees quote within ~15 minutes.
What’s your hourly rate?
From $149.95/hr. No minimum hours. No hidden fees. The rate already includes full packing & unpacking (labor + materials) and assembly/disassembly for standard furniture.
What might change my price?
Only factors we confirm with you first
What forms of payment do you take?
Major cards and cash. We can send a payment link via SMS/WhatsApp. Receipts provided.
Are there travel or fuel surcharges?
Not for standard South Florida service areas. If anything unusual applies, we confirm it before the job—no surprises.
Scheduling, Arrival & Same-Day:
Do you offer same-day moves?
Yes.
What arrival window will I get?
AM/PM windows aligned to condo/HOA elevator schedules. We text updates en route and throughout the day.
Can you coordinate with my building?
Yes. We handle COI, elevator windows, loading docks, and concierge sign-ins.
Packing, Unpacking & Materials:
What do you include for packing?
Everything. Full packing labor + materials (boxes, tape, paper, bubble, wrap) are included in our rate.
How are fragile items protected?
Double-wrap methods, dish-barrels, picture/mirror boxes, and labeled “fragile.” Floors, doors, and rails are protected.
Furniture, Appliances & Specialty Items:
Is assembly/disassembly included?
Yes—beds, tables, simple wardrobes, cribs, and light gym gear are included.
Do you move TVs, glass, artwork, antiques, pianos, or safes?
Yes, as specialty items with enhanced protection and clear pricing. Tell us in advance so we bring the right materials and time.
Do you install appliances?
We place appliances and can assist with basic positioning. Water/gas/electrical hookups should be done by a licensed technician.
“Move Day” Experience:
How do you prevent damage or loss?
Trained crews, careful wrapping, protected pathways, labeled inventory, and clear communication. Our reputation is built on no hidden fees, no damage, on-time delivery.
Will I have one point of contact?
Yes. You’ll have a dedicated coordinator plus real-time updates via Call/Text/WhatsApp.
Do you bring the right equipment?
Yes—clean trucks, pads, shrink wrap, dollies, straps, and tools on every job.
Do you offer labor-only help?
Yes. Labor-Only Loading & Unloading for PODs/containers, rental trucks, and storage units—no minimum hours.
Can you do single-item delivery?
Yes. Same-day/next-day for sofas, appliances, treadmills, etc., with room-of-choice placement and light assembly.
Insurance, Claims & Restrictions:
Are you licensed and insured?
Yes. Fully licensed and insured for South Florida moves; COI available for buildings.
What if something goes wrong?
Tell your coordinator right away and note it on the work order. We document, resolve, and guide you through our claims process quickly.
Service Area:
Where do you operate?
Miami-Dade, Broward, and Palm Beach counties—including Brickell, Coral Gables, Coconut Grove, Aventura, Miami Beach, Doral, Pinecrest, Fort Lauderdale, Hollywood, Pembroke Pines, Davie, Plantation, Sunrise, West Palm Beach, Delray Beach, Boynton Beach, Boca Raton, Jupiter, Wellington, and nearby.